Shipping, Returns & Refunds
Shipping
Physical Heaven Speaks™ products are fulfilled through different fulfillment methods depending on the item ordered.
Delivery timelines and shipping details may vary based on the product, but all orders are processed with care and intention.
Once an order has been placed, you’ll receive confirmation and any applicable tracking information as it becomes available.
Digital Products
All digital products are delivered electronically.
Because digital items are accessible immediately upon purchase, all digital sales are final and non-refundable.
If you experience any issues accessing your digital purchase, please contact us and we’ll be happy to assist.
Returns & Refunds (Physical Products)
We want you to feel confident in your purchase.
If your physical item arrives damaged or incorrect, please contact us within 7 days of delivery so we can review the issue and make it right.
Because many physical products are created or fulfilled on demand, we are unable to accept returns or offer refunds for reasons such as change of mind, preference, or misuse.
Third-Party Retailers
Some Heaven Speaks™ products are offered through third-party platforms such as Amazon and Kindle.
Orders placed through these platforms are processed, fulfilled, and supported according to their systems and policies. For questions related to shipping, returns, refunds, or digital access for those purchases, please contact the retailer directly through your account with that platform.
We’re unable to manage or override orders placed outside of Heaven Speaks™.
Questions or Support
If you have questions about your order or need assistance, you’re welcome to reach out:
Email: info@heavenspeaks.co
Website: https://heavenspeaks.co